The Home Depot reviews

3.7

69% would recommend to a friend

(55,743 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
3.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a good place to start when coming out of high school and going into college. You get some experience dealing with all types of customers. You also make some good friends as you are not the only one working in your department.

Cons

I guess like every other job, there are "groups" within the store that tend to like only a few people and do not like new people working at the store. Also, some employees that have not attained the role of manager or supervisor will act like they are the boss just because they think they are entitled to it...be careful of that.

2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

I was dissatisfied with the experience - would not recommend the store.

Cons

They do not attempt to work with associates in any way. The schedules are so flexible, there is no work/life balance. They do nothing to bring up morale in the store and the only feedback you get is negative.

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Longstanding culture of customer service. The associates I know will do anything to take care of customers no matter what the obstacle. I've learned more about what customer service truly means in my time at this company than I ever thought possible. There are people who make $10 per hour who could lead a symposium on what it means to take care of customers.

Cons

Antiquated systems and processes. To be the second largest retailer in the world, our systems and processes are a joke. They make even the most basic task more difficult. There are never enough aprons to take care of customers. Despite the culture of associates wanting to take care of customers, there just isn't enough help on the floor.

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Glassdoor has 58,323 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.