The Home Depot reviews

3.7

69% would recommend to a friend

(55,768 total reviews)
avatar

Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Aug 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, at the end of my 10 year tenure at THD, the best reason for working there was a paycheck. I liked my job. I was just unable to perform to the standards of my supervisor. My co-workers felt the same and since I have left the company most of them have departed as well. If they're still there, they're actively seeking employment elsewhere. It was sad to see a once great company that I was proud to be employed by deflated such as it was. As I worked for two supervisors I frequently had to travel from one office to another. I was never compensated for time spent using my personal vehicle or for the cell phone calls made to me on my personal cell phone by either of them.

Cons

Their was no clear direction on what the ultimate goal was other than make sales. Goals changed daily if not hourly. Mangement were free to speak to employees in any manner they deemed necessary. I was expected to work 10 or more hours a day while my manager stood around and spoke of non sense to other fellow employees. My managers expectations were impossible to live up to in a 50 hour or more work week. I pride myself on being a hard worker. I try to give one hundered percent. I was so frustrated at the end. I was glad to leave.

2.0
Aug 5, 2008

understaffed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of training available; opportunities for advancement available. Management varies greatly from store to store. Some managers are terrific, and that attitude filters down through the ranks. Company is large, which is a plus if you want to relocate. Benefits are available.

Cons

Schedules are erratic which makes planning your personal life with family and friends difficult. The computer system is out of the dark ages and not all staff has access to a computer without leaving their own department. Recognition seems to be for years of service or for your birthday (?) rather than job performance. Many shifts are understaffed, which makes customer service almost impossible or non-existant. Retail is difficult enough without feeling as if you are constantly on the defensive with unhappy customers.

2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Hourly opportunities in sales and operations are good. Advancement for hourly workers is good even without education. Total compensation is good in all positions.

Cons

Senior leadership is lost, but they don't know it. Leadership at the district, regional, and corporate levels do not live by the values they are supposed to be driving. It's funny how they promote this in the stores for the in-store employees. But, they fail miserably doing it themselves. I have witnessed leadership threatening jobs in group settings.

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Glassdoor has 58,349 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.