Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 585 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 438 reviews)); "work from home and flexible work schedule" ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 314 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "No training and coaching." ((in 150 reviews)); "bad managers are not removed" ((in 141 reviews)); "Poor management and leadership." ((in 90 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jan 27, 2026

On Par with mos remote CM jobs

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

-remote -pay has always been good & yearly merit raises and cost of living raises, and yearly bonus. Went from 83k salary to 94k salary in 3 years -somewhat of a flexibility to plan day: lunch when you want, schedule your own calls -not on camera all day long

Cons

-Micromanaging -leading by fear -Constant changes that don’t make sense and then reverting back; lots of back and forth -Decisions made by out of touch upper leadership and project managers

The Cigna Group Response

4mo

We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!

5.0

Jan 21, 2026

Great management and pay

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

They care about their employees and they are flexible. They provide throughout training.

Cons

None that I can think of. Never had a bad experience working for them.

The Cigna Group Response

4mo

We appreciate you taking the time to share your experience with us. With your feedback, you help us succeed together. Thank you for all that you do at The Cigna Group.

3.0

Jan 19, 2026

Decent Company

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

They offer a lot of great health benefits. They pay decent.

Cons

They don't like to give large pay increases, high amount of layoffs.

The Cigna Group Response

4mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

Viewing 112 - 114 of 6,784 Reviews

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