Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 570 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 461 reviews)); "Work from home was flexible and convenient." ((in 391 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 390 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 312 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 314 reviews)); "No training and coaching." ((in 148 reviews)); "bad managers are not removed" ((in 140 reviews)); "Poor management and leadership." ((in 94 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 65 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jan 31, 2026

Cigna

Claims coach

Recommend

CEO approval

Business Outlook

Pros

PTO Insurance Merit based bonuses and raises yearly

Cons

new spouse surcharge for insurance

The Cigna Group Response

4mo

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

4.0

Jan 30, 2026

Great people, nice starting job, needs better pay

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

I enjoyed meeting and working with my team members. Everyone is nice and helpful. Great starting job, you learn a lot.

Cons

Lots of responsibilities, feels of micromanaging from higher management. Too much expectations for low starting pay.

The Cigna Group Response

4mo

Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.

4.0

Jan 30, 2026

Great company

Health & well-being specialist

Recommend

CEO approval

Business Outlook

Pros

Learning opportunities, smart people, benefits, team atmosphere. Customer centric. Always looking to improve client experience. There is a sense of pride. Employees are proud to be part of the organization.

Cons

Lots of acronyms. Takes time to learn where to go for what. Pay could be better considering the level of expertise required.

The Cigna Group Response

4mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

Viewing 106 - 108 of 6,784 Reviews

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