Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 585 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 438 reviews)); "work from home and flexible work schedule" ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 314 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "No training and coaching." ((in 150 reviews)); "bad managers are not removed" ((in 141 reviews)); "Poor management and leadership." ((in 90 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Feb 10, 2026

Good Job stability

App dev advisor

Recommend

CEO approval

Business Outlook

Pros

Good Job stability and relaxed work culture

Cons

Salary is not very competitive

The Cigna Group Response

4mo

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

1.0

Feb 9, 2026

Toxic environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Handful of really good people there.

Cons

Reviews must depend on the department because my experience was far from positive. Besides the typical corporate politics and favoritism (which there is plenty of at Cigna), the work is extremely high stress, hours are long, deadlines are short, process is disorganized, leadership is non-existent, zero transparency, no communication, and every man is for himself. No acknowledgment if you go above and beyond, but people jump at the chance to point out the slightest flaw in your work. Insurance benefits are not as good as you'd think they'd be, and there's the constant threat of layoffs. I had high hopes at first, but left extremely disappointed, exhausted, disrespected, and bewildered. Not worth the toll it takes on your mental and physical health.

The Cigna Group Response

4mo

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

4.0

Feb 8, 2026

Implementation Manager

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

I felt job security and co workers were kind.

Cons

Over worked and under paid

The Cigna Group Response

4mo

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

Viewing 91 - 93 of 6,784 Reviews

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