Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 432 reviews)); "Great shifts and can work from home" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 319 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 316 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 136 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 94 reviews)); "Layoffs are common and job stability is a concern" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,782 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Feb 5, 2010

Shareholders...Customers..............Employees

Financial analysis manager

Recommend

CEO approval

Business Outlook

Pros

-On site fitness/health center -Encourage job rotation -Management clearly communicates information/strategy -Very strong in the financial disciplines -Work life balance/work flexibility

Cons

-Systems struggle to support the business as required -Lack the project management depth/expertise to execute on projects -Health benefits lag relative to other large companies due to employer/employee cost share -Force ranking system which demotivates employees in the bottom half of performance distribution

3.0

Jan 29, 2010

A company that is making its way into the twenty-first century

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work with talented staff. A collaborative environment amongst peers. Nice work station accommodations. Good benefits and competitive compensation.

Cons

They are definitely behind the technology curve. But they are making efforts to catch up. There is resistance in abandoning old practices/processes and wholly adopting new ones.

4.0

Jan 28, 2010

Great place to grown your knowledge of the insurance industry. CIGNA gives those, who want it, opportunities to grow!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Career opportunities, industry leading products, very poor reporting and financial infrastructure

Cons

Some departments better than others. Sales centric organization. Not great for financial professionals (very frustrating). Will not hand you opportunities, need to get them on your own (in my opinion, this is how it should be)

Viewing 6712 - 6714 of 6,782 Reviews

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