Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 570 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 461 reviews)); "Work from home was flexible and convenient." ((in 391 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 390 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 312 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 314 reviews)); "No training and coaching." ((in 148 reviews)); "bad managers are not removed" ((in 140 reviews)); "Poor management and leadership." ((in 94 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 65 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Aug 9, 2010

CIGNA Healthcare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The quality of the employees

Cons

The company is too fragmented. No reason to have multiple sales forces (CGI vs Healthcare, National vs Regional)

5.0

Aug 7, 2010

Love my job

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Good salary, benefits, flex schedule, no one watching over your shoulder

Cons

Computer system needs improving. It is a critical part of the company and should be top notch.

2.0

Jul 30, 2010

Disappointing place to work

Financial analysis senior specialist

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance Generous with holidays / days off

Cons

Low morale Tons of people over-qualified doing busy work trying to reconcile CIGNA's many antiquated and fragmented IT systems. I think the longer you stay here, the less useful you will be in a job market - there is little to no training to grow as a manager and what is offered is very internally focused, meaning you are developing no marketable skills. Particularly in an economy where layoffs are common (and everyone knows CIGNA is coming up with more layoffs) this (plus the comment about having qualified people doing busy work) makes the more ambitious employees just want to get out, leaving CIGNA with the bottom of the barrel.

Viewing 6685 - 6687 of 6,784 Reviews

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