Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 546 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "work from home and flexible work schedule" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 392 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 296 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 141 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 95 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,785 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Feb 28, 2011

Good Place to Work

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Opportunities for Growth Good Managers Flexible Schedules

Cons

Volatility of the market affects company/positions.

2.0

Feb 24, 2011

if you get in a good area, your fine if not watch out.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are generally very nice..

Cons

jThe way Cigna does their raises/bonuses is a joke. They go by a scale, so even f your the best if they need you to get a bad rating to fit the quota you lose.

1.0

Feb 21, 2011

Very Poor Company to work for

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Ok pay, great coworkers and immediate mangers, work at home oppurtunities, good vacation time, nation wide company, 24 hour nurse support with benefits

Cons

Terrible upper management, changes with no notification, cheap and outdated technology, terrible benefits, poor scheduling, little to no leaway to help their employees when sick or in crisis, will fight disability/fmla even if a person needs it, little training on important topics, does not live up to bonus promises, no real advancement oppurtunities

Viewing 6652 - 6654 of 6,785 Reviews

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Jobs at The Cigna Group

Responsable de Procesos

Spain

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Responsable de Procesos

Ejecutivo Comercial | Business Developer B2B

Madrid

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