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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,785 total reviews)
      avatar

      David Cordani

      66% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Oct 6, 2011

      Good Starting job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good experience to intern at Cigna. Out of the three internships I have had, Cigna was the top one

      Cons

      Employees do not keep their word of following up

      1.0
      Oct 1, 2011

      Will give you a chance, but only sees you as a number.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay for Entry Level Position. A large amount of Personal Days. Co-workers are for the most part easy to work with. The managers are for the most part good people, they just have their hands tied with the upper management.

      Cons

      Upper Management is more concerned about numbers than their employees. Very strict about bathroom breaks when you're on the phone. The actual product of the Home Delivery Pharmacy often makes mistakes with patient's orders, putting the Customer Service Reps in a tough position on the phone. Policies are always changing without notifying the employees, which makes it hard to keep track of. Upper Management provides no incentives when they force more responsibilities on your plate. They do not adjust your call metrics when you are provided with more responsibilities that make it almost impossible to keep up. Since employees are treated as numbers, the atmosphere in the workplace is less than ideal.

      Viewing 6616 - 6618 of 6,785 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,520 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.