The Cigna Group reviews

3.5

64% would recommend to a friend

(6,787 total reviews)
avatar

David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Emphasis placed on community commitment / social responsibility; Ability to work across multiple departments and with various individuals

Cons

Top-down management; Management culture needs a complete overhaul; Inadequate communication from top management resulting in rumor mill working overtime; Micromanagment from direct manager, resulting in an alienated team and teams inability to think creatively on how to solve problems; Hostile work environment (experienced workplace bullying from direct manager and she was actually allowed to get away with it); Inability to be nimble and stay competitive due to lack of resources and continued investments back into the company; Poor health benefits (coming from an actual insurance company); Poor work/life balance (emphasize healthy lifestyle but don't let employees adjust work schedules slightly to accomodate); Company values (care, integrity, courage, excellence) contradict actual employee behavior - coworkers lie to each other, coworkers work against one another, etc.; Place strong emphasis on customer service, yet don't work to improve company cultural - the two are strongly tied to each other; Poor performance review practices - misuse of 360-degree feedback; needs to be use for development not performance apprasials; Little to no training, inaffective training or lack of investment in current employees Stifled mobility - career development opportunities are poor (in local Phoenix market) unless you want to transfer to Cigna headquarters in CT (recently move from Philadelphia, PA) Also at Corp, the environment is all about who will be the next leader and taking sides vs. working together to move the company/industry forward.

5.0
Aug 10, 2012

Full of opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you build and use your network and resources, there are so many opportunities and career paths. Culture is awesome and the prople are great. Company lives and breathes its mission and promise to our customers.

Cons

Very large company and fast paced environment. If you do not embrace change and do not stand behind the mission, may not be a fit for you.

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Glassdoor has 7,522 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.