Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 557 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 458 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 394 reviews)); "Work from home was flexible and convenient." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 95 reviews)); "Promotions are almost always based on favoritism" ((in 58 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Aug 20, 2013

Good coworkers, Individual Team Leaders/Managers can make or break a career in no time at all.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great and supportive to work with.

Cons

Some managers are out to get people to quit.

3.0

Aug 19, 2013

Fair and Fair People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most everyone is friendly, management in most departments are genuine and friendly.

Cons

With the merge of Cigna there have been many changes, we may lose that family feel.

5.0

Aug 16, 2013

Case Manager

Case manager

Recommend

CEO approval

Business Outlook

Pros

* Professional * Some positions work from home * Promote from within

Cons

* High health care premiums and deductibles

Viewing 6472 - 6474 of 6,792 Reviews

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Jobs at The Cigna Group

Responsable de Procesos

Spain

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Responsable de Procesos

Madrid

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Regulatory Data & Reporting Analyst

Spain

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Fraud Analyst – Payment Integrity

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Fraud Analyst – Payment Integrity

Madrid

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