The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
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David Cordani

65% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Jan 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Good insurance benefits, alot of training opportunites, pretty nice facilities (massuese on staff, nurse/doctors office onsite for no cost appointments during work hours, gym, hot food available for sale in cafeteria), some really great people do work there and made some good friends.

Cons

I can't speak for the company as a whole, but I can certainly speak for the STD department at the Plano office. They had the most unrealistic work load I have ever encountered, very political bordering on high school clicks, very outdated systems and terrible IT support (CSC), managers who have no idea what you actually do and only reward suck ups who constantly brag about what they do, company values that are not put into practice, low pay, way too many unnecessary meetings, lots of childish "fun" activities that interfere with your ridiculous work load, and probably several others that I have tried hard to bury deep into my subconscious since I quit with no job lined up and little savings almost 6 months ago. I worked there two years before I just couldn’t take it anymore. On average I worked 10 to 15 hours a week of unpaid overtime and my boss refused to acknowledge it. I would think most places would at least say thanks to someone who worked that hard. Again, I can’t speak for the company as a whole, but if you are considering a STD claim manager position, TURN AND RUN FOR YOUR LIFE!

3.0
Jan 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Overall good approach to providing value to their customers and business partners, not just a company first mentality. Good work environment

Cons

Very top-down approach to new ideas which can be frustrating, especially if you are creative. There is a big push to standardize methodology, unfortunately often before the have proven the methodology is effective. Therefore multiple changes in direction.

2.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, good location, good coffee.

Cons

Little to no training, which scares off new employees very quickly. Little to no direction on what you should do either (this may change based on your department), so you feel like you can go full days without doing anything and get away with it because no one is giving you work, checking in on you, or QAing what you do. If you are a motivated professional but someone who needs a push in the right direction ESPECIALLY WHEN YOU ARE NEW then this place needs to learn a lot. I left because I was sitting at my desk for 8 hours a day.

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Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.