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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,791 total reviews)
      avatar

      David Cordani

      65% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Feb 9, 2014

      Plenty of opportunities if you make them.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture created by leadership, and there are lots of places to move around within the company if you look for them. Flexible schedules and benefits are a plus.

      Cons

      Salary doesn't keep up with you if you move up too quickly within the company.

      2.0
      Feb 6, 2014

      Customer Service Rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sometimes they offer overtime if your interested. You can work from home if you choose to and it works to your advantage.

      Cons

      Poor mgt. The managers are not equipped to handle the departments they're assigned to. Little contact and seem to be MIA most of the day. I worked as a supervisor and was hands on, therefore I could sit in the chair of my employee's and perform a the level expected. Cigna mgr's and Supervisors are very LAZY, wonder how they even were hired. Training is not always organized, jumps around too much and not give accurate advise flows to follow. For a huge company, they use too many systems. I've experienced many unhappy customers who don't like Cigna but had no choice since employers only offered that health plan. A lot of young employee's who have no experience buy big expectations.

      4.0
      Feb 6, 2014

      Overall a great place to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunities for advancement

      Cons

      Many have to start in call center which gets old

      Viewing 6385 - 6387 of 6,791 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,526 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.