Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 544 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "They have work from home and flexible work hours." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Layoffs are common and job stability is a concern" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Mar 27, 2014

Very good. The management was kind, involved and willing to work with new hires.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Very good work-life balance. Management understands the value of this. It's not just lip service. A lot of room for personal growth if you take initiative.

Cons

Perhaps more help in relocating for people that are farther away or are young graduates. There may be a ceiling for IT people and salaries because this company is in the insurance industry. Also because of the nature of the industry an IT professional will probably be working with older tech, and projects that are less than cutting edge.

4.0

Mar 26, 2014

Awesome

General clerk

Recommend

CEO approval

Business Outlook

Pros

There is an opportunity for career advancement.

Cons

Company recognition on your hardwork.

2.0

Mar 26, 2014

Home delivery pharmacy

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Not many. Coworkers in the call center are nice, but frequently changed. I hear every other part of Cigna is great to work at

Cons

Can't change shift ever. Wfm runs the show with very little wiggle room. Customer centric at the expense of the employees. High call volume every day with no rest between calls. Been on mandatory OT for 9 months

Viewing 6358 - 6360 of 6,792 Reviews

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Jobs at The Cigna Group

Responsable de Procesos

España

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Responsable de Procesos

Madrid

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Ejecutivo Comercial | Business Developer B2B

España

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Ejecutivo Comercial | Business Developer B2B

Madrid

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Fraud Analyst – Payment Integrity

Madrid

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very good. The management was kind, involved and willing to work with new hires.

Awesome

Home delivery pharmacy

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group