Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Work from home was flexible and convenient." ((in 386 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 385 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 313 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 327 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 131 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 100 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jul 1, 2014

horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

none whatsoever, me and another woman were hired for one job and ended up clicking boxes 40 hrs a week

Cons

had to quit after 4 months, clicking boxes gave migraines when I have 15 yrs experience

2.0

Jul 1, 2014

Disappointing

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Large Corporation. Diverse. Works hard at work/life balance

Cons

Lack of direction. Largely inefficient

2.0

Jun 22, 2014

Heads-down, CYA work ethos makes it difficult to improve processes

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good people to work with, I haven't encountered any slackers. The average age of my fellow employees is pretty high, indicating that the company is not picking the low-hanging fruit on the pay ladder. Working from home is readily permitted if the position allows it.

Cons

Really poor interdepartmental communication and followup. Handing off a task to someone in another department requires repeated follow-ups to insure the task is handled. Improving processes is difficult because every employee is loaded with work, so they (a) don't have time for strategic planning and (b) don't have the time or inclination to learn new ways of doing things. A horrible implementation of Agile Project Management methodology has resulted in everyone feeling under the gun, all the time.

Viewing 6298 - 6300 of 6,798 Reviews

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Jobs at The Cigna Group

Fraud Analyst – Payment Integrity

España

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Fraud Analyst – Payment Integrity

Madrid

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Responsable de Procesos

Madrid

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