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Tata Consultancy Services

Part of Tata Group

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Tata Consultancy Services reviews

3.5

55% would recommend to a friend

(166,845 total reviews)
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K. Krithivasan

55% approve of CEO

55% positive business outlook

Tata Consultancy Services has an employee rating of 3.5 out of 5 stars, based on 166,845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tata Consultancy Services employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

167K reviews
1.0
Jan 19, 2010

Not for the smart, talented & ambitious

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good breadth of work (relative to what is available in the Indian IT services industry); you can usually get the kind of work you are interested in if you are persistent Decent Training facilities & opportunities to learn Still a few good folks left (who can be useful role models to learn from) The Tata Brand

Cons

Poor Pay; Normally, the only reward for good work is more work! The recent global economic crisis (2008 - 2009) was cited as reason for reduction in variable pay and the freeze on salary increases & promotions (Even though these increases are not even that big given present compensation policy). Please check what kind of compensation & increase the top management received in the same period. If you are smart this will tell you a lot of things about the company & you probably won't have to spend any more time reading reviews !! A culture that encourages mediocrity; poor performance goes unpunished & great performance is unrewarded. Opportunities to travel on-site (usually the only way to be financially well-rewarded if you work as a developer in India) have sharply reduced in recent times. Although such on-site chances might still appear easier to get than elsewhere they require blessings from the "management" but building good rapport with the right people in the management usually involves playing politics, licking boots & a host of other despicable activities which no honest, self-respecting individual in their right mind will even consider Conservative policies which mandate "x years of experience" as a prerequisite for any kind of growth really lead to situation where top performance & productivity are not differentiated. Hence, career progression is painfully slow. This causes most of the good & talented people to leave the organization early. Consequently, the middle management is largely incompetent & filled with people with very little technical know-how, poor project & people management skills & sometimes awful communication skills too. Dishonesty: Tons of tall claims in its corporate manifesto. Case in point: "Respect for the Individual" is supposed to be a company 'value'. Employees are referred to as "Resources" & the way they are treated by the management & HR (actually the part of HR that assigns projects... You often see lines of people waiting anxiously for 20-30 minutes outside HR cubicles without even being taken notice of) and the corporate policies w.r.t. to compensation, performance recognition, transportation (even for those who work late nights),... and yes, even tea/coffee quality (purchased using coupons) will give you some idea of how much "Respect for the Individual" this firm has. Politics: Key words used to demand 60+ hrs and weekend work: 'Ownership', 'Responsibility', 'Key member', 'Critical Project' Office politics based on: Regional & linguistic ties, ability to indulge in sycophancy, ability to deceive & project the right 'image' (e.g. Claim to be busy working on some important task day & night while actually checking the stock market or surfing the web).

1.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

TCS is a global organization - has big aspirations to be "Top 10 by 2010." The culture here is very accommodating. If you need time off to visit family in India or take care of a family member, take it, no questions asked. Leave without pay is also offered, but only to expatriates.

Cons

Too many politics across all directions of the organization. Decisions do not happen in a timely fashion, and if they do happen they take place in a vaccum. Sadly, there is an "us" vs. "them" mentality. It is an unspoken rule that Indian employees receive better treatment than the local hires hired in the US. Internal processes are a mess - it takes employees 4+ weeks to receive expense reimbursements (money that they have already fronted out of their own pockets), payroll department is a myth, benefits administration is disorganized and the performance appraisal process is a nightmare that you just can't wake yourself up from. If I could turn back time, I would have definitely re-considered joining TCS America.

1.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

NIL . Do not hold your expectations too high when job was to offer to you by their consultancy . Wait till a confirmation and letter of employment was given ( Read their contract properly before signing ) . Empty promises .

Cons

I would like to share my feedback and concerns regarding the HR coordination consultancy services. While I appreciate the efforts made by the team, I have experienced significant delays in responses and a lack of clarity in communication, which have caused inconvenience and confusion. Additionally, there seems to be a gap in understanding the specific requirements of the roles, leading to mismatched candidate recommendations. I urge the consultancy to improve their communication processes, enhance their understanding of client needs, and ensure timely and efficient service delivery to foster better client relationships and satisfaction.

Viewing 178 - 180 of 166,845 Reviews

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