Target Customer Service Associate reviews

3.4

62% would recommend to a friend

(176 total reviews)
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Michael Fiddelke

Not enough data to show CEO approval

54% positive business outlook

Customer Service Associate employees have rated Target with 3.4 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

176 reviews
2.0
Sep 19, 2015

Retail life

Recommend
CEO approval
Business Outlook

Pros

A great place To learn how To be diverse in multiple departments. You are given the opportunity to build strong customer service skills because you are working with and providing service for people with different personalites and service needs. You are able to challenge yourself by going above an beyond a normal criteria of job duty and also demonstrate those skills when servicing each guest

Cons

You must be able to be extremely patient while working with some irate Guest that dont take no for an answer. It gets extremely frustrating when you have weighed all of your options of assisting a guest and the guest still isnt satisfied. The most important Thing is to never lose your integrity even in a heated situation and that's a very big challenge.

4.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Have made some good friends and they are good about granting time off when needed. Also, they do sometimes provide free food in the breakroom.

Cons

Been there 4 years and it seems like they are really cutting hours lately and I do not recall them doing this during the summer in years past. Have open availability and am cross trained and all I seem to get are cashier shifts.

Viewing 175 - 176 of 176 Reviews

Glassdoor has 98,057 Target reviews submitted anonymously by Target employees. Read employee reviews and ratings on Glassdoor to decide if Target is right for you.