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Tableau Software

Part of Salesforce

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Tableau Software reviews

3.8

70% would recommend to a friend

(1,146 total reviews)
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Mark Nelson

70% approve of CEO

56% positive business outlook

Tableau Software has an employee rating of 3.8 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tableau Software employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
May 11, 2020
Recommend
CEO approval
Business Outlook

Pros

You will meet some of the brightest mind and everyone in the London office are really friendly. The company is also really transparent in sharing data internally so I can always play with the data on some reports that I find useful to me.

Cons

- Inexperienced management: Lack of ownership when it comes to decision making. Bad listener because they think they know the best. No KPI per se, or they just don't care so your hard work doesn't get paid off. Having fun is the most important thing in this team, which is great, but sometimes can get too overwhelming because you feel like you are in kindergarten. They kept using the same excuse "the team is fairly new and we are working hard on career mapping", just tell me no sorry it's not going to happen. - Slacker: Late, literally doesn't do any work, extremely slow at everything (1 request turnover rate at least 24 hours to 48 ), daily mail, kitchen, watching shows on the phone, moaning about how little requests are coming in (because we are all doing your work?), repeat. Essentially you are getting paid probably the same as the slacker but you are doing double the work.

1.0
Apr 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Snacks at Pantry, some friendly team members

Cons

Bad middle to top management, ordering always and they think the leadership shouldbe considered as god.

3.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The support engineer job is pretty standard. You take cases from the queue and work them as needed. You'll mostly be figuring out what went wrong with Tableau but there are plenty of forays into networking, databases, authentication protocols, and so forth. If you like learning by digging into problems you'll have plenty of opportunities to do so. One of the best things about working at Tableau is that even though there is a queue, there is no incoming call/chat queue and you are encouraged to ignore customers who call you directly (if they can even figure out your direct number). There's not a lot of micromanagement to workflow - basically, work cases as you best see fit and take new cases when you're ready. Having come from different positions with an incoming call queue or positions with a hard requirement of X cases per Y hours this is a godsend. It's a pretty lax atmosphere so long as you get the job done and hit your metrics. Direct coworkers are awesome. There's not a single person who isn't willing to help and most everyone has a great sense of humor with good technical knowledge to boot. There's free snacks and drinks, a good amount of paid lunches, team events, etc. Direct managers are also pretty accommodating if you need to be out and for the most part they genuinely want to help you be successful. Health benefits are great. There's a commuter stipend as well which is nice but needs to increase to keep up with the parking prices in downtown Austin.

Cons

And while Tableau has a shiny veneer on the outside, the actual core of what would the any support organization great is lacking. Compensation is absolutely below market rate and management tries to spin the narrative that "we're not that far from the market". For the same or comparable positions, a large chunk of our premium and core support team has migrated to other companies for 20-40k more. This includes some of our best and brightest who for years demonstrated a huge level of effort and loyalty to the company. Some of our technical leads make less than incoming engineers. We also keep adding new features to the product without addressing glaring stability and administration issues (e.g. Tableau Server). There are bugs and issues that you'll encounter that will make you bang your head on your desk. Simply put, the product is not 'enterprise ready' and our biggest customers are painfully aware of it because they're the ones stumbling upon all sorts of odd issues. From a senior management/leadership perspective, any critiques are essentially discarded. Time and time again, a good portion of the support organization has attempted to discuss issues of poor compensation, penalties for loyalty (newly hired engineers will make more than engineers who have been with the company for years), and poor product releases. The critiques might be listened to and lip-service paid to them but leadership is still going to do whatever they have already decided. It's clear that a leadership is accepting the typical churn of a support organization and doesn't really care to address it. It's also clear that leadership would like to outsource part of the support organization given the chance. However, the product is too finicky and complex for this to be feasible. We've basically abandoned our core values for the most important de facto core value of any company which is "make more money". So while we have all the things that make Tableau look nice on the outside, the fundamental parts of what makes an organization great are decaying.

Viewing 130 - 132 of 1,146 Reviews

Glassdoor has 1,249 Tableau Software reviews submitted anonymously by Tableau Software employees. Read employee reviews and ratings on Glassdoor to decide if Tableau Software is right for you.