Does TSA (Transportation Security Administration) pay their employees well?

According to anonymously submitted Glassdoor reviews, TSA (Transportation Security Administration) employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TSA (Transportation Security Administration). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TSA (Transportation Security Administration)?

56% of TSA (Transportation Security Administration) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TSA (Transportation Security Administration) 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TSA (Transportation Security Administration)?

TSO (Transportation Security Officer) (783) , Transportation Security Officer (294) , Tso (247) , TSA OFFICER (111) , Security Officer (102) , Lead Transportation Security Officer (78) , TSO Officer (62) , LTSO (52) , Officer (44) , Supervisory Transportation Security Officer (44) , Supervisor (30) , Screener (23) , Administrative Assistant (21) , Program Analyst (14) , Lead Officer (13)

What are the pros of working at TSA (Transportation Security Administration) according to real employee reviews?

"Good benefits and good for stepping up into gov work" ((in 484 reviews)); "If you have no life and are willing to work constantly then I would say the pay is good." ((in 290 reviews)); "There are some great people that work there and the experiences you get from the federal government." ((in 79 reviews)); "Some good coworkers as long as you are friendly and communicate with others" ((in 65 reviews)); "TSA offered great job security" ((in 39 reviews))

What are the cons of working at TSA (Transportation Security Administration) according to real employee reviews?

"Poor management and work hours" ((in 341 reviews)); "Supervisors and managers show much favoritism which makes it difficult to achieve good bonus ratings." ((in 73 reviews)); "They wonder why the morale is low and people are leaving." ((in 65 reviews)); "Many supervisors have power trips and think they are military." ((in 58 reviews)); "Poor management and leadership." ((in 56 reviews))

What are employees saying about TSA (Transportation Security Administration) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TSA (Transportation Security Administration) layoffs and their outlook for job security at TSA (Transportation Security Administration) in 2026.

TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,919 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,919 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jun 23, 2025

TSA officer

Tso officer

Recommend

CEO approval

Business Outlook

Pros

Good pay Not difficult job Cool coworkers

Cons

-Terrible hours. You start off either graveyard shift or late nights. Sleep schedule is expected to be ruined -quite stressful at times. You either quit, get fired, or retire; very few occurrences of people moving up or leaving onto a better place - although the job itself isn’t hard, sometimes passengers will come at you with everything they have. You grow a thick skin fast if you haven’t already

1.0

Jan 30, 2024

Racist

Human resources specialist

Recommend

CEO approval

Business Outlook

Pros

The team at the Charlotte NC, TSA Whitehall has no pros. They are very racist towards African American people of color. Don’t work here!

Cons

The team at the Charlotte NC, TSA Whitehall Arco dr corporate are very racist towards African American people of color. Don’t work here unless you want to be victimized, lead down a path of no success because of your color, and false accusations made against you. The whole team is Caucasian, so of course they don’t want a person of color in their top positions. They want the people of color as officers only, not in management. They don’t honor none of their culture and values that they claim they do.

4.0

Sep 24, 2023

up and down ROLLERCOASTER

Tso (transportation security officer)

Recommend

CEO approval

Business Outlook

Pros

Benefits are great! Even for part-timers. You will have a consistent schedule even as a part-timer. TSA offers many opportunities to gain an associate degree in Homeland Security and Criminal justice after 6 months getting certified. You will meet all walks of life, from passengers to co-workers!

Cons

Leadership varies! There are great ones and then there are terrible ones! The terrible one's are toxic and create a uncomfortable environment to work in. Do yourself a favor and join the union to protect yourself. (Don't listen to those who tell you other wise! They are part of the problem) Many people are miserable and are THAT petty. Dealing with the public can be exhausting, AND TSA has schedule bids and vacation based on seniority, totally sucks if you a newbie.

Viewing 193 - 195 of 2,919 Reviews

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Jobs at TSA (Transportation Security Administration)

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer