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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,919 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The experience alone is pretty amazing. I've worked at a very busy large airport for 2 years plus. I have seen and witness some crazy things that I am sure not many people can say they have. Some coworkers can become great friends. The thought of protecting the public can make you feel good. The pay is great when the government isn't playing childish games with your paycheck.

Cons

Every day is a gamble. You can have those days where a psychotic or snobby passenger is yelling at you about the rules. Then you will have days where you bang heads with a moron coworker who is trashy, unprofessional, and possibly insane. You wonder how they hired some of your coworkers. Imagine witnessing 2000 plus people a day squeeze through a small checkpoint with no air conditioning and it is dusty as hell.. oh, and you are the only male or female on the floor giving pat downs all day? On top of it you might run into someone recording you with their phone or taking photos. A passenger sexually harassing you while you pat them down or even looking in their bag? There is no process to report this?

2.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

BENEFITS! Salary, paid holidays. Accrued vacation and sick time.

Cons

Scheduling has limited start and end times. Every six months you have to bid on a new schedule. There is no guarantee you will be able to keep a schedule you like or need. Part-time requires a 5 day 20 hour work week. Annual testing

1.0
May 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, good benefits, retirement, TSP, and working with the traveling public was a great experience.

Cons

Based on the attrition rates in recent years, one would conclude that management does not want employees to stay with TSA for the long term. Approximately 2 employees quit per month (24-25) people a year. When people are working 2-3 times as hard as they used to work because of constant short-handedness, compounded with excessive drama at TSA, it becomes extremely easy for people to burn out. I have witnessed employees expecting to retire from the federal government getting fired at the last minute. They were cheated out of retirement benefits. One person committed suicide because of this in 2011. It was horrible. Nepotism runs rampant in the promotion process. I have seen people promoted to supervisory and headquarter positions without even going through the interview process. Superiors and subordinates are often married couples and relatives. In other federal agencies, this is highly taboo. The TOPS performance and review system is highly subjective and biased. Hard-working employees are often not rewarded for their efforts if they're not friends with management. Management and supervision has a track record of being unprofessional in their dealings with employees. When all things are considered, nothing has changed for the better during the course of the last 10 years.

Viewing 160 - 162 of 2,919 Reviews

Glassdoor has 3,028 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.