Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13818) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2571) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (927) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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TP

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Apr 14, 2026

Decent experience with supportive culture

Human resources specialist

Recommend

CEO approval

Business Outlook

Pros

The company promotes a collaborative and inclusive work environment, especially within teams. Colleagues are generally supportive, and there are opportunities to learn different aspects of HR and operations.

Cons

Compensation could be more competitive with current market rates,

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Apr 9, 2026

Good company policies, bad leadership

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Good Salary for the job we may excecute.

Cons

The leaders are not professional, creates a poor work environment

TP Response

1mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

5.0

Apr 8, 2026

Calm work setup

Senior back office executive

Recommend

CEO approval

Business Outlook

Pros

Less stressful and organised work environment.

Cons

High call volume in voice processes

5.0

Apr 7, 2026

Decent Company Culture

Senior associate consultant

Recommend

CEO approval

Business Outlook

Pros

Good company with decent work culture.

Cons

work environment and exposure good

5.0

Apr 9, 2026

Employee friendly

Hr executive

Recommend

CEO approval

Business Outlook

Pros

Employee engagement activities and supportive management create a healthy and motivating work environment.

Cons

Hiring targets and deadlines can create occasional pressure

5.0

Apr 11, 2026

Friendly environment

Senior client support executive

Recommend

CEO approval

Business Outlook

Pros

Easy communication with management and supportive colleagues create a positive work environment overall.

Cons

Work pressure may increase during client escalations

5.0

Apr 17, 2026

Organised tasks

Opretione ( back office executive)

Recommend

CEO approval

Business Outlook

Pros

Structured work environment with clear responsibilities makes daily operations smooth and stress-free for employees.

Cons

Limited interaction may reduce exposure to other roles

5.0

Apr 7, 2026

Engaging Workplace

Sr. customer experience executive

Recommend

CEO approval

Business Outlook

Pros

Work environment is lively and engaging. Good employee engagement activities.

Cons

Workload increases suddenly without prior notice sometimes

5.0

Apr 17, 2026

Energetic culture

Customer interaction executive

Recommend

CEO approval

Business Outlook

Pros

Positive work environment and team activities help maintain motivation and engagement among employees daily.

Cons

Busy schedules may limit participation in activities

5.0

Apr 15, 2026

Opinions and recommendations

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work environment, good training, good team of people, the tp4u employee fund is very useful and good.

Cons

Lack of computer equipment, change in the mode of transport, The facilities are in a bit of a state of disrepair; the air conditioners don't work or are limited.

TP Response

1mo

Viewing 19 - 21 of 5,257 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Fashion Customer Service Representative with Spanish

Spanish Speaking Customer Service Representative for Booking (With Disability C)

Fashion Customer Service Representative - French market

Customer Service and Technical Support Advisor with Spanish

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TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent experience with supportive culture

Good company policies, bad leadership

Calm work setup

Decent Company Culture

Employee friendly

Friendly environment

Organised tasks

Engaging Workplace

Energetic culture

Opinions and recommendations

Jobs at TP

TP reviews FAQs

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