Is TP a good company to work for as a Manager, Workforce Management?

Manager, Workforce Management professionals working at TP have rated their employer with 4.5 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Manager, Workforce Management Jobs at TP now and start preparing for your job interview by browsing frequently asked Manager, Workforce Management interview questions at TP .

Does TP pay Manager, Workforce Management employees well?

Manager, Workforce Management professionals rate their compensation and benefits at TP with 3.7 out of 5 stars based on 21 anonymously submitted employee reviews. This is 15% worse than the company average rating for salary and benefits. Find out more about Manager, Workforce Management salaries at TP.

How happy are Manager, Workforce Management professionals working at TP?

85% of Manager, Workforce Management employees at TP would recommend their employer to a friend. This rating has increased by 55% in the past 12 months. Manager, Workforce Management professionals have also rated TP with a 4.1 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

TP Manager, Workforce Management reviews

4.5

85% would recommend to a friend

(21 total reviews)

Jorge Amar

100% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Workforce Management Manager employees have rated TP with 4.5 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Workforce Management Manager professionals have an excellent working experience there. TP is rated 26% above average by Workforce Management Manager professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

21 reviews

4.0

Aug 3, 2020

Good Company to work with

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Learning opportunity, Good managers

Cons

No Cafeteria, No recreation places, not a well maintained campus

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

4.0

Jan 28, 2019

It is still a good company

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities and great work environment.

Cons

Workload for several teams has considerably increased over the years with minimum wages improvement.

TP Response

7y

We are sorry to know about your experience. We see to it to provide employees competitive income, great incentives and bonuses to encourage them to work harder. Rest assured this is noted and will be taken into consideration.

3.0

Apr 30, 2017

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

you always have the chance to learn more about call center business

Cons

...... ..... ..... ........ ...

TP Response

8y

Thank you for the positive review. We see to it our employees undergo extensive training to be able to provide excellent service to our customers and prepare them for future career opportunities. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. All the best!

Viewing 19 - 21 of 21 Reviews

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TP

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