Is TP a good company to work for as a Technical Process Associate?

Technical Process Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 486 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Process Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Process Associate interview questions at TP .

Does TP pay Technical Process Associate employees well?

Technical Process Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 486 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Process Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13827) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2577) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1404) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1798 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1759 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1259 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3845 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2461 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1495 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews)); "Poor communication and dropping classes with little notice" ((in 283 reviews))

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TP Technical Process Associate reviews

4.9

99% would recommend to a friend

(486 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Technical Process Associate employees have rated TP with 4.9 out of 5 stars, based on 486 company reviews on Glassdoor. This indicates that most Technical Process Associate professionals have an excellent working experience there. TP is rated 37% above average by Technical Process Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

486 reviews

5.0

Jul 2, 2025

I will always recommend the organization to others.

Process executive

Recommend

CEO approval

Business Outlook

Pros

The workplace facilities are excellent. Teleperformance truly works to create a comfortable space for employees. From transport to IT,

Cons

Should give the yearly increment.

TP Response

11mo

Thanks for sharing your rating with us and the community. All the best!

5.0

Jun 25, 2025

Best company to work with,

Process executive

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, fair management Professional culture, helpful peers Great experience, improved soft skills

Cons

No problems faced, well-managed shift and training.

TP Response

11mo

Thank you for your review and letting us know how we are doing. Best regards!

1.0

Jun 25, 2025

Worst managment

Process executive

Recommend

CEO approval

Business Outlook

Pros

Salary comes on time .

Cons

Full torture environment, no support from team leaders, sme.... Extra pressure even after meeting performance criteria, zero gratitude, always on hiring and firing mode

TP Response

11mo

Thank you for sharing your review. We're sorry to hear that you had a negative experience working with us, and we would appreciate if you would be willing to leave some further feedback for us https://www.tp.com/en-in/contact-us/

Viewing 76 - 78 of 486 Reviews

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