Is TP a good company to work for as a Technical Process Associate?

Technical Process Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 478 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Process Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Process Associate interview questions at TP .

Does TP pay Technical Process Associate employees well?

Technical Process Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 478 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Process Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13827) , Customer Service Representative (CSR) (5125) , Customer Service Agent (2573) , Analyst (1525) , Customer Service (1468) , Expert em Interação (1401) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

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TP Technical Process Associate reviews

4.9

99% would recommend to a friend

(478 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Technical Process Associate employees have rated TP with 4.9 out of 5 stars, based on 478 company reviews on Glassdoor. This indicates that most Technical Process Associate professionals have an excellent working experience there. TP is rated 37% above average by Technical Process Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

478 reviews

5.0

Jul 3, 2022

Everything is perfect here!

Process executive

Recommend

CEO approval

Business Outlook

Pros

Good working environment, public holidays can be availed (depending on process), flexible shift timings based on project, supportive work environment with friendly leads and managers

Cons

Haven’t experience anything yet :>

TP Response

We're happy to hear that. Thank you for sharing your experience with us. All the best!

5.0

Jul 1, 2022

Supportive Management

Process executive

Recommend

CEO approval

Business Outlook

Pros

I have been working with Teleperformance for 4 years and it has been a great ride. Here, you can learn many new ways of process improvement and new technology. Work life balance is good.

Cons

The management team is also very supportive.

TP Response

Thank you for your candid and positive review. Best regards!

5.0

Jun 30, 2022

HR support is commendable.

Process executive

Recommend

CEO approval

Business Outlook

Pros

Many growth options for deserving candidates. Freedom to grow based on your ability. Great work culture driven by a well-established process.

Cons

my home address is far from the company

TP Response

We're happy to see that you're enjoying your stay at Teleperformance. Our goal is to provide our employees a fun and educational environment while having fun with their coworkers.

Viewing 424 - 426 of 478 Reviews

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TP Technical Process Associate reviews

Ratings by category

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Everything is perfect here!

Supportive Management

HR support is commendable.

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