Is TP a good company to work for as a Technical Process Associate?

Technical Process Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 493 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Process Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Process Associate interview questions at TP .

Does TP pay Technical Process Associate employees well?

Technical Process Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 493 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Process Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13840) , Customer Service Representative (CSR) (5133) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (696) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1785 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1495 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1252 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3785 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2465 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 390 reviews))

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TP Technical Process Associate reviews

4.9

99% would recommend to a friend

(493 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Technical Process Associate employees have rated TP with 4.9 out of 5 stars, based on 493 company reviews on Glassdoor. This indicates that most Technical Process Associate professionals have an excellent working experience there. TP is rated 37% above average by Technical Process Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

493 reviews

5.0

Aug 31, 2022

Review

Process executive

Recommend

CEO approval

Business Outlook

Pros

Everything depends on the process that you work in. As a person who has been working here for over 10 years, I would recommend Teleperformance as I have had a good work-life balance.

Cons

No cons at all No cons No cons

TP Response

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!

5.0

Aug 30, 2022

The work culture is progressive.

Process executive

Recommend

CEO approval

Business Outlook

Pros

Organization structure and hierarchy are well defined. Transparent process for internal promotions.

Cons

Salary and appraisal hikes are okay.

TP Response

WOW! Thank you for this amazingly positive review, we appreciate your feedback.

5.0

Aug 30, 2022

Work life balanced

Process executive

Recommend

CEO approval

Business Outlook

Pros

I joined Teleperformance recently and it has given me a good perspective on corporate life. Salary packages are average as per BPO basis.

Cons

I enjoy my work life.

TP Response

WOW! Thank you for this amazingly positive review, we appreciate your feedback.

Viewing 409 - 411 of 493 Reviews

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TP Technical Process Associate reviews

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The work culture is progressive.

Work life balanced

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