Is TP a good company to work for as a Technical Associate?

Technical Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Associate interview questions at TP .

Does TP pay Technical Associate employees well?

Technical Associate professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 73 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Technical Associate salaries at TP.

How happy are Technical Associate professionals working at TP?

95% of Technical Associate employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Technical Associate professionals have also rated TP with a 4.7 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.9 rating for culture and values and 4.8 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Technical Associate reviews

4.9

95% would recommend to a friend

(73 total reviews)

Jorge Amar

100% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (73 reviews)

Ratings by demographic groups

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Technical Associate employees have rated TP with 4.9 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Technical Associate professionals have an excellent working experience there. TP is rated 37% above average by Technical Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

73 reviews

1.0

Jun 7, 2018

Senior Management is pathetic. Read Full Review.

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Timely salary is the only pro I found.

Cons

I work there as an associate for more than 6 months but l had to leave due to back ache problem.Senior Management is pathetic. Manager projects himself like a dictator and no break allowed in first 4 hrs. Even for going to washroom you have to ask for permission, wait for someone else to come back and then rush and come back in 5 mins. My attrition was raised saying I didn't inform for my leaves, BUT I HAD PHONE CONVERSATION WITH MY SUPERVISOR, WHATSAPP CHATS AND DAILY SMS TO TPRMS and manager's excuse was that he was not informed about my medical condition. Even employ care Dept is pathic and didn't consider my case. On the top of that when I asked for my PF they asked me to deposit 1 month salary to get my PF and experience letter. This was my first job and since then I regret the start of my career in such a pathetic place where everyone is mean.

TP Response

7y

Thank you for bringing this to our attention and letting us know about this. We hope you can share this with us via http://bit.ly/TPHR-Form so that we can conduct an investigation.

5.0

Jun 28, 2017

Best BPO to work for.

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Excellent Working Environment. Responsible Staff. Employee Care. Overall facilities.

Cons

Salary is a bit low as compared to other similar companies(CTC includes all incentives) but all covered up by its facilities. Working hours are a more.

TP Response

9y

Thank you for the positive feedback. Our aim is to see to it our employees are treated well, listened to and given constant support while being provided a good working environment. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. All the best!

4.0

Jan 31, 2016

Company review

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Good Culture. You can get promotion in very short time if performing well

Cons

Salary appraisal/ increment for existing employees is low, they will hire a fresher or less experienced/skilled person in almost double salary on same profile what they are providing to existing employees after increment.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 70 - 72 of 73 Reviews

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