TP Customer Service reviews

4.4

91% would recommend to a friend

(1,141 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,141 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 23% above average by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 13, 2015

work at home

Recommend
CEO approval
Business Outlook

Pros

work from home typical call center mentality

Cons

not allowed to have anything on your desk management could look in on you at anytime. split shifts

avatar
TP Response
9y
We appreciate your honest feedback. Our goal is to provide our employees a pleasant experience while making sure our clients' information is secure. Best regards.
2.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay is okay for the type of job.

Cons

My experience was very messy with the trainers fraternizating with the trainees. Also your benefits don't kick in until a year of employment (including vacation and PTO). The systems were always having issues so it was hard to learn and at times we were thrown into things we had no training on.

avatar
TP Response
9y
We appreciate your honest feedback and thank you for bringing this to our attention. We see to it our employees are given great benefits, trained well and given proper equipment and tools to be able to fully support and assist customers. Kindly give us a feedback at http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.
1.0
Mar 30, 2014

Don't waste your time

Recommend
CEO approval
Business Outlook

Pros

You get a pay check. That's the best thing to say about this place

Cons

Everything is a con. Don't waste time filling out the application

Viewing 1138 - 1140 of 1,141 Reviews

Glassdoor has 99,922 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.