Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1476) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,150 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 23% above average by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Dec 8, 2020

Not worth

Customer service

Recommend

CEO approval

Business Outlook

Pros

No benefits should be expected

Cons

More work, less pay , no weekends off

TP Response

5y

We apologize that you felt this way. Your feedback is important to us. If you have any concerns please feel free to fill out our Human Resources inquiry at http://bit.ly/TPHR-newform. Thank you and best regards.

5.0

Dec 8, 2020

Lay-back and straightforward job

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good shift from Monday to Friday

Cons

Low payment not enough for a capital city

5.0

Dec 7, 2020

Enjoyed working here

Customer service

Recommend

CEO approval

Business Outlook

Pros

Co-workers are usually very friendly and helpful

Cons

Sometimes you will need to do some long shifts

TP Response

5y

Thank you for your excellent review and we're happy to hear that you're enjoying your stay at Teleperformance. Our goal is to see to it our employees feel that they are treated well, listened to and given consistent support while being rewarded opportunities for career progression. If you want to provide us additional feedback, kindly go to http://bit.ly/TPHR-form. Best regards!

Viewing 1042 - 1044 of 1,150 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Customer Service and Technical Support Advisor with Spanish

Fashion Customer Service Representative with Spanish

Fashion Customer Service Representative - English Market

English speaking Google Ads Onboarding Account Manager

View all Customer Service. Jobs

TP

TP Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not worth

Lay-back and straightforward job

Enjoyed working here

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