Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13820) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2571) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2017 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3822 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1499 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

Compare reviews

4.4

88% would recommend to a friend

(74,024 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,024 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

2.0

Aug 8, 2011

Descent pay but horrible management practices.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is descent anywhere from 10-16 but varies on accounts, time employed, and reviews. Training is payed (at your minimum pay rate). The non-management associates are very nice and easy to work with.

Cons

Reviews (which you earn vacation and bonus pay from) are horribly executed and if you fail there is no information on what you did wrong to correct yourself. There is barely any room to move up in the company, and some "promotions" are actually just more work but less pay. Some management deliberately holds back on promotions from account to account. Parking and security of the parking lot is less than adequate, many cars damaged and broken into. Equipment is poor; computers are on average 10+ years old, most of them are broken or have old monitors with distorted images, chairs are typically broken and of poor quality as well.

4.0

Aug 2, 2011

Teleperformance has a young middle management staff - with youth comes youthful mistakes, but also comes youthful energy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you have little prior leadership experience, Teleperformance is an excellent company to get groomed for future personal leadership. The leadership at Teleperformance will sometimes make youthful mistakes, but are all very willing to work with you when problems away from work have an impact on your work. Keeping in good communication with your Supervisor will allow your Supervisor to be more flexible.

Cons

Not all of the lower and middle management leaders have experience with local and national employment laws, and will sometimes make youthful mistakes. Sometimes plans and changes are made on incomplete information. Some of the lower and middle managers will pass on to the executive leaders the "right" answers, and therefore will cause executive and global reporting and actualities to not match.

TP Response

8y

Thank you for taking time to write that review. Our goal is to make sure our employees are guided by the management and equipped with enough knowledge to be able to work effectively. We wish you all the best!

1.0

Aug 2, 2011

The unqualified management is the worst I've ever seen.

Information technology

Recommend

CEO approval

Business Outlook

Pros

Co-Workers. There are some great employees here.

Cons

Our Vice President of IT, Director, and Manager all used to be call center agents. They have absolutely NO IT experience or knowledge, other than what they've learned at TP. Promotions are based on favoritism and there is no chance of advancement based on performance. When large issues arrise, Management's first order of business is pointing the finger to find fault. Resolving the issue is an afterthought. When I went to the HR Manager with an issue about how a Manager treated a co-worker, and asked to remain anonymous, they went to the Manager and told them about it, without any investigation.

Viewing 73960 - 73962 of 74,024 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Fashion Customer Service Representative with Spanish

Fashion Customer Service Representative - French market

Spanish Speaking Customer Service Representative for Booking (With Disability C)

Customer Service and Technical Support Advisor with Spanish

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Descent pay but horrible management practices.

Teleperformance has a young middle management staff - with youth comes youthful mistakes, but also comes youthful energy

The unqualified management is the worst I've ever seen.

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