Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

89% would recommend to a friend

(74,579 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,579 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75K reviews

2.0

Aug 5, 2015

Verizon Fios Tech

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

-Most of my coworkers were friendly and helpful. -A lot of actual talent working there. -Rather flexible schedule. -Easy hiring process.

Cons

-Absolutely astonishing turnover rate. They have a permanent Now Hiring sign on the building, facing 270. -Issues are rarely addressed unless it can be handled by a direct supervisor. -Few opportunities for advancement. -They will hire anyone to fill positions. If you have to type with one finger at a time, you'll be hired for a tech support role.

TP Response

9y

We appreciate your feedback. We want to make sure our employees are treated well, listened to and provided support while being given opportunities for career advancement. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward.

2.0

Aug 4, 2015

Poor/unprofessional management/

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule. - You get to know nice people. - Managers would beg with to do overtimes.

Cons

- Managers focus more on the negative than the positive: You would never hear a "Good Job" from a manager but would yell at you for receiving a bad customer satisfaction review, which is a very unprofessional way to communicate with employees. - The Human ressources employees do not do their job correctly. You can have a problem with your pay during the first months working there. - You are a robot getting paid 12.55$ for taking back to back calls from the whole North America, including American calls. - Teleperformance employee do not get days off on holidays. Yes you will be working on Christmas. The most ridiculous thing is that Canadian workers work during AMERICAN and CANADIAN holidays. - If you wish to have a career opportunity for the company, you will have to help the manager by become an informant. It creates a bad atmosphere.

TP Response

7y

Thank you for sharing your opinion. We are committed to catering to our employees' needs and making them feel that they are treated well and valued. Kindly share your feedback with us at http://bit.ly/TPHR-newform. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

3.0

Aug 4, 2015

Not for me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid training for eight weeks on a set schedule. You get to choose a schedule before you're put on the floor

Cons

Customers are always calling in to complain

TP Response

7y

We're happy that you enjoyed your work stint here in TP. Our aim is to provide our employees a fun and positive environment while enjoying the company's benefits and perks. Thank you for the great review and we wish you all the best!

Viewing 73546 - 73548 of 74,579 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Account Manager B2B - Operación Aerolínea

Customer Service and Technical Support Advisor with Spanish

Agente Comercial Telefónico con Experiencia en Seguros -Lunes a Viernes

Agente Comercial Telefónico -Seguros Motor- TURNO TARDE

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Verizon Fios Tech

Poor/unprofessional management/

Not for me

Jobs at TP

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