Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

89% would recommend to a friend

(74,719 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by demographic groups

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TP has an employee rating of 4.4 out of 5 stars, based on 74,719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews

2.0

Jan 18, 2016

Not worth it!

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Company gives you a great chance for advancement.

Cons

Everything else! It was like working at a big high school. There were no requirements whatsoever for a person to get hired here so you can imagine what we had to work with. Even if a supervisor (who did the final interview) did not think a person should be hired, to meet "quota" the recruiting department would hire the person anyway. And training, ha! That was a joke as well. Even if a person failed the final test to make it to production, the trainer would pass them anyway so that they could meet their goals. There was constant changes which isn't so bad however no raises were given for the extra work added to your load. No time to do your job and actually coach your agents.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

3.0

Jan 18, 2016

Not really Customer Focused. It's all about the metrics.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A good attempt at training but it remains insufficient. All the overtime you want, if your body can take it.

Cons

High stress environment. Pay needs to be higher, for the work performed. Time spent using the restroom will come out of your 15 minute break time.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Jan 17, 2016

BEWARE

Retention agent

Recommend

CEO approval

Business Outlook

Pros

You get paid at a decent rate to start. $10 per hour

Cons

Its not about your performance, its about who you know. Drug Addicts are in top management. You will fear the loss of your job during every coaching. Its like being in grade school all over again . If you're desperate,go through training while looking for a new place of employment .

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 73408 - 73410 of 74,719 Reviews

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Not worth it!

Not really Customer Focused. It's all about the metrics.

BEWARE

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