TP reviews

4.4

89% would recommend to a friend

(74,746 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews
1.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy to advance to higher positions, Easy hiring process. The trainer is awesome, lots of diversity.

Cons

They will hire absolutely anyone which causes a terrible work environment. I was working with a lot of kids straight out of high school with no work ethic and people who just don't need to be working in customer service. I would walk down the hallway and get filthy stares from women I didn't even know, one of the managers would walk around with his pants hanging off his behind. They play music on the call floor which is actually nice, but I felt uncomfortable one day talking to a senior citizen woman about her phone bill while I'm in love with Coco! blasted in the background. Maybe save the turn up music for the break room? For lack of better terms, this place was ghetto as all get out and no I'm not racist. I'm black myself.... but I know better. They have very strict security policies due to something that happened in a Teleperformance office in the PHILIPPINES, has nothing to do with us over here on the other side of the pond. Lol! For example, you can have NOTHING on your desk, no pens/paper, nothing. For fear that you might try and write down a customer's personal information. You can only drink clear beverages out of a see through container and you can have individually wrapped hard candies in clear wrappers. Security wands you down before you're allowed back into the class rooms (training) or onto the call floor. They also have a very strict attendance policy.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
4.0
Jan 31, 2016

Company review

Recommend
CEO approval
Business Outlook

Pros

Good Culture. You can get promotion in very short time if performing well

Cons

Salary appraisal/ increment for existing employees is low, they will hire a fresher or less experienced/skilled person in almost double salary on same profile what they are providing to existing employees after increment.

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Jan 31, 2016

Absurd and awful corporate environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

40 hours a week at above minimum wage.

Cons

Awful work environments, pitiful training, below live-able wage, they required business casual and it is a call-room.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
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