Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (749 reviews)

Ratings by demographic groups

Race / Ethnicity

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Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 26% above average by Customer Service Associate (CSA) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

749 reviews

3.0

Jul 8, 2020

Brilliant experience

Csa

Recommend

CEO approval

Business Outlook

Pros

Great work environment and supportive management

Cons

Less growth opportunities provided by company

TP Response

3y

We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

4.0

Jun 27, 2020

Very good place for the employees.

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Senior are really friendly with us.

Cons

Some old same level employees are not so supportive.

TP Response

3y

We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

1.0

Jun 15, 2020

Pathetic place

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

6 weekoff that too after being promissed 8 That's the best part I guess about the job

Cons

We are treated like garbage and I'm sure this is just another review which will change absolutely nothing

TP Response

3y

We apologize for the disrespect you experienced. We take pride in providing excellent employee service and we do not condone this type of behavior. We will be looking into this situation further to ensure that it does not happen again. . You can get in touch with us via our http://bit.ly/TPHR-newform .

Viewing 712 - 714 of 749 Reviews

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TP CSA - Customer Service Associate reviews

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