Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (749 reviews)

Ratings by demographic groups

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Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 26% above average by Customer Service Associate (CSA) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

749 reviews

3.0

Aug 31, 2020

It is good but there is no leave

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

You will get your salary on time

Cons

There is no unplanned or planned leave

TP Response

3y

Thank you for sharing your review. We're sorry to hear that you had a negative experience working with us, and we would appreciate if you would be willing to leave some further feedback for us http://bit.ly/TPHR-newform

1.0

Aug 20, 2020

Worst

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good trainers and HR team

Cons

Politics at its best Seniors and tenured are arrogant to another level They will keep changing ur process No empathy towards employees

TP Response

3y

We apologize for any inconvenience caused. We take employee satisfaction very seriously and would like to assist you in resolving this issue. Please contact http://bit.ly/TPHR-newform and provide as much detail as possible so that we can help resolve the issue quickly and efficiently. Thank you for bringing this to our attention

2.0

Aug 18, 2020

Csa

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Nothing regarding the same as.

Cons

Salary issues no hikes etc

TP Response

3y

We understand your concern and we are sorry to hear that you are not satisfied with the current salary. We value your work and would like to discuss further with you on how we can improve this situation. You can get in touch with us via our http://bit.ly/TPHR-newform . Thankyou

Viewing 706 - 708 of 749 Reviews

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TP CSA - Customer Service Associate reviews

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It is good but there is no leave

Worst

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