Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13856) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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TP

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 26% above average by Customer Service Associate (CSA) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

3.0

Sep 22, 2020

good company

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

great pay. full time hours. overtime if requested

Cons

no family time. no outside life. benefits HIGH. no work/family balance

TP Response

We appreciate your feedback. We always make sure to provide our employees good benefits and corresponding incentives so that they will be encouraged to work harder. Have a great day!

2.0

Sep 21, 2020

Good for fresher only

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Work environment, colleagues work life balance

Cons

Less salary low increment so many criteria no support from Tl

TP Response

We apologize for your experience with the pay and understand how difficult this can be. We are constantly looking for ways to improve our management and compensation plans, and we value any feedback that you can provide. Please reach out to us if there is anything else that we can do to make your experience better. You can get in touch with us via our http://bit.ly/TPHR-newform . Thanks

5.0

Sep 21, 2020

Good work environment

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Job security, salary on time. Even if any process closes, they give you option to join other processes.

Cons

overall nice experience working in TP.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

Viewing 700 - 702 of 749 Reviews

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TP CSA - Customer Service Associate reviews

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Good for fresher only

Good work environment

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