TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,674 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,674 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated 23% above average by Customer Service Representative (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They had counselors onsite to help us, and the one I used to meet was one of the best

Cons

They dont let us take vacation. Micromanaging at its peak

avatar
TP Response
2mo
Thank you for your feedback. We would appreciate learning more about your experience and specific ways that we can improve. Can you please provide us with specific feedback at http://bit.ly/TPHR-newform. Thank you. Regards TP Canada
5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

TP is very supportive to the employees and even to applicants. The staff are welcoming and very warm. I also came to know that there is really an opportunity for carerr growth. It's really nice as it impacts out impression about the company. I would say TP is indeed one of the best BPO companies out there.

Cons

The only downside I guess is the fact that it is not a walking distance from my place, something that I personally prefer.

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TP Response
3mo
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Environment, Great Work Place, Good coworkers

Cons

None, everything is good and even the environment.

avatar
TP Response
3mo
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
Viewing 67 - 69 of 4,674 Reviews

Glassdoor has 100,620 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.