Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,678 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,678 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,678 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,678 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,678 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated 23% above average by Customer Service Representative (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

5K reviews

3.0

Jan 2, 2021

Nice place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work Environment, promotions, high ethics

Cons

Relatively low salaries compared to competitors

2.0

Jan 2, 2021

TP need to learn that the agents are humens and not just numbers.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good salary, good work facility

Cons

the floor and TL support after the starter training schould be inproved. As newbie it's exhausting, to have all the time justifying and explaing why your are longer on wrap-up or after call time, to some supervisoirs or controllers and for that your are losing even more time. Helloooo, we are newbies!!! we still have to lerarning some stuff!!! I think it's better if the agents, have to justify just to the own TL and not to muttiple people, or that newbies should be somehow be marked on system that they are not bothert so offten.

4.0

Dec 30, 2020

Nice environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good team work and unity

Cons

Low pay and calls could be overwhelming

TP Response

5y

We always make sure to provide a good environment for our employees. Thank you for your review and stay safe!

Viewing 4627 - 4629 of 4,678 Reviews

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TP

TP Customer Service Representative CSR reviews

Company ratings over time

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Reviews by job title

Nice place

TP need to learn that the agents are humens and not just numbers.

Nice environment

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