TP Customer Service Representative reviews

4.1

83% would recommend to a friend

(12,281 total reviews)

Jorge Amar

95% approve of CEO

77% positive business outlook

Customer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,281 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting growth depends open performance.

Cons

Salary is low after premonition.

avatar
TP Response
8y
Thank you for your review. We definitely reward hardworking employees with proper incentives and great opportunities for career growth. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Have a great day!
3.0
Jul 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good overall attitude and morale with co-workers. Willing to work with their agents to ensure productivity and goals are met. 8-week in-depth training with call handling, products, and services. Lots of theme weeks with dress-up and rewards.

Cons

Low pay for call-center work. Meeting the quota for sales can be difficult. Constantly watching call stats and stress level can get overbearing. These should be expected with the mundane work of a call center.

5.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

in teleperformance you have Lots of opportunity to growth

Cons

i have never seen the downside of this company in my career

avatar
TP Response
8y
We appreciate your positive review. We see to it to reward hardworking employees with career growth opportunities so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.
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Glassdoor has 99,917 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.