Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,679 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,679 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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TP

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,679 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,679 reviews)

Ratings by demographic groups

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Customer Service Representative CSR employees have rated TP with 4.4 out of 5 stars, based on 4,679 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an excellent working experience there. TP is rated 23% above average by Customer Service Representative CSR professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

5K reviews

3.0

Feb 24, 2026

Rating

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company provides equal opportunities.

Cons

Has less competitive salary package.

TP Response

4mo

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Feb 23, 2026

Good people, low salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy workload, great training, friendly people and leaders, good for start

Cons

Low salary, so much system issues,

TP Response

4mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

Feb 23, 2026

Skill Development Platform

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Improved patience and problem-solving through customer interactions.

Cons

Good Training and supportive supervisors

Viewing 94 - 96 of 4,679 Reviews

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TP reviews TP Customer Service Representative CSR reviews

TP

TP Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Rating

Good people, low salary

Skill Development Platform

Jobs at TP

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