Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,679 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,679 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,679 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,679 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative CSR employees have rated TP with 4.4 out of 5 stars, based on 4,679 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an excellent working experience there. TP is rated 23% above average by Customer Service Representative CSR professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

5K reviews

2.0

Mar 8, 2026

Decent company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Consistent and reliable depending on the project you're on. Also, depends on the management team as well. Great as a temporary job and/or building experience but you are not valued as a team member. My best advice is to always create a paper trail with HR if you feel like you've been wronged by someone in management. Always create a case because if you do not and choose to just deal with it, HR will treat you like you never worked there.

Cons

Wrongful Termination and poor efforts to advocate for long time employees like myself and many others. They also refuse to unionize despite meeting the criteria to do so.

TP Response

4mo

We’re sorry to hear about your experience and appreciate your feedback. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can learn more and address any unresolved issues.

3.0

Mar 8, 2026

Take Care of your current employees

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Termination is not spontaneous. They try their Best to keep you.

Cons

Some employees are overworked while others are underworked

TP Response

3mo

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!

3.0

Mar 6, 2026

Low pay but, more work.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I was hybrid that time, Free shuttle sometimes (they eventually take this off), and if there is a disaster they implemented it again but that's it. Free coffee.

Cons

Low pay but, more added work. Said that every after 3LOB I'll get additional pay but, ended up 12LOB till I resigned, but at least received 1k increase every year, so end up 17k after my 3rd year.

TP Response

4mo

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 79 - 81 of 4,679 Reviews

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TP Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent company

Take Care of your current employees

Low pay but, more work.

Jobs at TP

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