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      TP

      Engaged Employer

      TP Customer Service Auto Insurance reviews

      4.0

      99% would recommend to a friend

      (3 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      99% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      4.0
      Mar 2, 2023

      New Hire

      Auto and property insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Class is very respectable. Attentive to your needs. The trainers are very responsive and respectable to us also. The efficiency is very clear.

      Cons

      The schedule change . Not so organized with equipment and It team isn't the best can barely understand them and not so attentive to the needs.

      avatar
      TP Response
      3y
      Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
      1.0
      May 21, 2015

      Customer Service Agent

      Customer service auto insurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct Deposit, nice facility great client. Offers a $300 bonus to recommend employees who work for at least 90 days. Truly that offer speaks for itself.

      Cons

      No benefits (marketplace cheaper) $130 for basic coverage for a single person! No paid time off for the first year and only 32 hours after a year! Constantly requests charitable contributions from employees so the company can get tax breaks! The only form HR brought to orientation was a form for new employees to contribute $$ each pay period! "We're a green company!" Loosely translated, " the benefits aren't worth the paper it would take to print them!"

      avatar
      TP Response
      9y
      We appreciate your candid review. Our goal is to provide our employees a remarkable experience with us while making sure they are compensated well and given the proper income, incentives and benefits. If there are any other issues that need to be addressed, kindly give us a feedback at http://bit.ly/TPHR-form. We're sorry your expectations were not met but we'll make sure to take all these into consideration moving forward.
      1.0
      Jan 3, 2015

      It was ok while I was in training but when you get out on the floor its a different story....

      Auto insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training starting at $10 until you get you pass the P&C exam and then you make $15 an hour Opportunity given at various times to work over time if you need extra hours

      Cons

      Lack of training, lack of supervisors or help on the floor, they expect you to learn as you go or by trial and error but it counts against you if you screw up, they have horrible benefits and they don't have a good selection of hours to choose from for your schedule

      avatar
      TP Response
      7y
      We are sorry to know that you felt that way. Our aim is to provide our employees a stable job wherein they are given the training, guidance and support needed to be able to their job well while we provide our employees with competitive income along with incentives and bonuses. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
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