Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 926 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 926 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(926 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (926 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 926 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. TP is rated 20% above average by Customer Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

926 reviews

5.0

May 5, 2025

Good

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The work culture here is supportive, with friendly teammates, flexible hours, and fair salary payments every month.

Cons

Growth can be slow at times. Limited communication from upper management. Workload can get monotonous.

TP Response

1y

Hi There, Thank you for your review. We appreciate your positive feedback on supportive work culture and friendly teammates. We also acknowledge your comments about slow growth, limited opportunity and workload and are committed to ongoing improvement in our employee experience. Wishing you continued success in your career!

5.0

Apr 26, 2025

Amazing

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The pay is excellent, and I tell everyone this company is the real gem. I've had 3 exciting years here, with every day bringing new experiences.

Cons

Work from home is not allowed

TP Response

1y

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

Apr 10, 2025

Work environment is good.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The working hours are flexible, and everyone is very helpful and easy to contact. Plus, you can work from home if you want.

Cons

There are no cons as of now.

TP Response

1y

Thank you for your short and candid review. All the best and have a nice day!

Viewing 91 - 93 of 926 Reviews

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TP

TP Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

Amazing

Work environment is good.

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