Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,096 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,096 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

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TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,096 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,096 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 29% above average by Customer Operations Expert professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews

5.0

May 20, 2026

Strong team spirit, but product knowledge needs improvement

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Positive Attitude, Professionalism, Teams Goal Oriented, Customer Handling Expertise, Multi-tasking, Emphatic, Confidence, Consistency, Fast Response.

Cons

Lack of product knowledge, Sometimes Over Work.

TP Response

1mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

May 19, 2026

Good company with an excellent work environment

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Good company, excelent work enviroment

Cons

not able meet other colleagues

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

May 19, 2026

High night differential, but limited for day shifts

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

- They have high percent of night differential compared to other companies.

Cons

- We cannot use the night differentiak since we are day shift.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 64 - 66 of 1,096 Reviews

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TP Operations Customer Expert I reviews

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Reviews by job title

Strong team spirit, but product knowledge needs improvement

Good company with an excellent work environment

High night differential, but limited for day shifts

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