Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,364 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,364 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,364 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,364 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,364 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Jul 2, 2026

Positive atmosphere with some elevator issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment Great opportunities Good service Approachable staff Great Facility

Cons

Not all elevators work and there is waiting time

TP Response

2d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jul 2, 2026

Supportive colleagues and management, but training is lacking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues, friendly management, flexibility, simple hiring process

Cons

Lack of training, few possibilities of professional growth

5.0

Jul 2, 2026

Good Career Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Customer interactions improve communication skills and problem-solving abilities. Employees receive support from teammates while handling different situations.

Cons

Rotational shifts occasionally affect personal routine.

Viewing 10 - 12 of 12,364 Reviews

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TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Positive atmosphere with some elevator issues

Supportive colleagues and management, but training is lacking

Good Career Experience

Jobs at TP

TP reviews FAQs

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