Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 928 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 928 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(928 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Custom Service Associate employees have rated TP with 4.3 out of 5 stars, based on 928 company reviews on Glassdoor. This indicates that most Custom Service Associate professionals have an excellent working experience there. TP is rated 20% above average by Custom Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

928 reviews

2.0

Feb 11, 2020

Nice one

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

That will be new company and get lot of experience on it

Cons

Company was very far and doesn't allow leave

TP Response

3y

We understand your frustration and we apologize for the inconvenience you have experienced. We take our employee's feedback seriously and we are continuously working to improve our policies. We strive to provide a positive employee experience, and we are disappointed to hear that you were not given leave in an emergency situation. Please rest assured that we are actively looking into this issue and will work hard to ensure all of our employees receive the best possible service. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thankyou

5.0

Dec 11, 2019

Good exeperience

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good work environment and best staff

Cons

Cab facility problem in some proceeses

TP Response

3y

We make sure to provide a positive work environment for our employees. Thank you for your review!

4.0

Nov 21, 2019

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

For better carrer and Professional growth.

Cons

No hike in salary after completing one year

TP Response

6y

Thank you for your positive feedback. We are glad to know that you had a good work experience with us. Let us know if there is anything else we can help you with.

Viewing 904 - 906 of 928 Reviews

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