Is TP a good company to work for as a Custimer Service Representative?

Custimer Service Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,159 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custimer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at TP .

Does TP pay Custimer Service Representative employees well?

Custimer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,159 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Custimer Service Representative reviews

4.2

85% would recommend to a friend

(17,159 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Custimer Service Representative employees have rated TP with 4.2 out of 5 stars, based on 17,159 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custimer Service Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

3.0

Jun 2, 2026

Friendly coworkers but low salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy account (Retail). Friendly people.

Cons

SALARY IS TOO LOW, the rest is good.

TP Response

1mo

Hi there. We appreciate you dropping by to provide your feedback.

1.0

Jun 1, 2026

Work from home option overshadowed by lack of support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home job opportunity

Cons

Company really couldn't give two tossed about you. Training is a lot of background but no actual information on the job or systems, when you ask for help the team leader usually doesn't answer, shouts they're too busy, go to the floor walkers. Floor walkers tell you you need to talk to the team leader for the questions you have. Coaching? Support? Pretty much none even though I've actively asked.

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

Jun 1, 2026

Strict security and cleanliness with no downsides

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

strict security, clean, and organized

Cons

so far, there are no cons

Viewing 97 - 99 of 17,159 Reviews

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TP

TP Custimer Service Representative reviews

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Friendly coworkers but low salary

Work from home option overshadowed by lack of support

Strict security and cleanliness with no downsides

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