Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,062 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,062 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13819) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2571) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (927) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

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TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,062 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,062 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

3.0

Jul 16, 2012

Basic call center work, nothing extravagant.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good overall attitude and morale with co-workers. Willing to work with their agents to ensure productivity and goals are met. 8-week in-depth training with call handling, products, and services. Lots of theme weeks with dress-up and rewards.

Cons

Low pay for call-center work. Meeting the quota for sales can be difficult. Constantly watching call stats and stress level can get overbearing. These should be expected with the mundane work of a call center.

5.0

Jul 11, 2012

In Teleperformance i have learn day by day so many things

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

in teleperformance you have Lots of opportunity to growth

Cons

i have never seen the downside of this company in my career

TP Response

We appreciate your positive review. We see to it to reward hardworking employees with career growth opportunities so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

3.0

Jun 26, 2012

Teleperformance "clap clap"

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay increase after first 90days to 9.75 then 6months 10.15 and 10.95 after first year and cap out at 11.00 after 2yrs Great people to work with

Cons

Sales bonus not available until 3months if FCR is at goal No advancement More of a college emplowire Benefits are very expensive

Viewing 17056 - 17058 of 17,062 Reviews

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TP Client Support Associate reviews

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Reviews by job title

Basic call center work, nothing extravagant.

In Teleperformance i have learn day by day so many things

Teleperformance "clap clap"

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