Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,115 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,115 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,115 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,115 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,115 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

5.0

May 31, 2015

Great Place to Work and Make Friends

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I have worked at Teleperformance in Grand Rapids for 6 months. I was concerned after reading some of the reviews, but I'm so happy I took the chance. As long as you stay focused on what you are there for; to work and earn a paycheck, then you will be successful.

Cons

There are some people that work here that are dramatic or are always trying to find a way to get out of doing their job. That makes it harder on the rest of us.

TP Response

8y

Thank you very much for the positive comments. We are happy that you're enjoying your stay at Teleperformance. We see to it our employees are provided a positive experience with us while receiving proper income and opportunities for career growth. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have an awesome week ahead!

2.0

May 29, 2015

It

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some of the supervisors are great.

Cons

No work-life balance can be fired if you are out sick

1.0

May 18, 2015

A bunch of bogus

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Constantly attempting to give employee fun days. They try to pay everyone correctly and on time. Try being the key word.

Cons

Benefits aren't actually paid out on time if at all. No time off no matter how far in advance you request it or what it is for. They took over our previous company and promised a bunch of benefits and then proceeded to take all our earned benefits with no replacement. 1 strike and you're out kind of work place. They don't take any thing into Consideration. Won't even give bereavement leave without a death certificate. Very unpersonable. Don't care about their employees at all unless it gets them publicity. Pay checks are always late or wrong. If they over pay you one check they will under pay you another. And they will take their bonuses back once you earn them because in the fine print it says they can revoke them for any reason without notice. Have never actually paid a single bonus earned.

TP Response

9y

We appreciate your honest review. Our aim is to provide our employees a positive experience with us while making sure they receive proper compensation and great benefits, incentives and bonuses. Please share your feedback with us at http://bit.ly/TPHR-form. We wish you all the best and we'll make sure to take these into consideration moving forward.

Viewing 16966 - 16968 of 17,115 Reviews

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TP Client Support Associate reviews

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Great Place to Work and Make Friends

It

A bunch of bogus

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