Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,116 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,116 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

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TP

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,116 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,116 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

2.0

Oct 8, 2015

customer service representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

All the trainers are very knowledgeable and their teaching techhniques for learning the system makes anyone at that company successful.

Cons

Sometimes the classes are crowded which makes it hard for some people to see the front of the class.

TP Response

We appreciate your honest review and we see to it employees are equipped with the proper training and support needed to be able to assist customers properly. Thank you and have a nice day!

1.0

Oct 3, 2015

Run Away!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can get a job. They'll take anyone.

Cons

Benefits will have you broke, management is rubbish and don't know anything, Company doesn't care, and worst of all, the pay is rubbish.

TP Response

We appreciate your candidness and thank you for your honest review. Our goal is to make sure our employees feel that they are treated well and listened to while making sure they are given proper compensation and benefits. Wishing you luck on your future endeavors!

2.0

Oct 1, 2015

Disorganized from the start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is decent for an entry-level position.

Cons

As first impressions are lasting, Teleperformance got off with a bad start. They ask you to come in at X time for an interview and they would not have paperwork and/or interviewers available. If a company is not organized in their hiring process, where else are they lacking organization? Also, rarely get two days off in a row as everyone must work on Saturday.

TP Response

Your concern is very alarming. We hope you can share this review with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to conduct an investigation and address the issues. Thank you.

Viewing 16924 - 16926 of 17,116 Reviews

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TP Client Support Associate reviews

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customer service representative

Run Away!

Disorganized from the start

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