Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,114 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,114 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,114 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,114 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

4.0

May 7, 2026

High salary and good leadership, but toxic account environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

High salary, good leadership so far. All government benefits included.

Cons

They say that the account itself is toxic. I hope the management is not.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

2.0

May 6, 2026

Lack of mental health support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Depending on which campaign you are on it can be more relaxed

Cons

Lack of understanding and support for individuals with mental health issues, career progression is stifled or based on manager preference - not skill or experience, very defensive of business when providing critical feedback

TP Response

1mo

Thank you for taking the time to review TP; we appreciate your feedback. We are extremely proud of the mental health support we provide at TPUK. We have a team of trained Mental Health First Aiders, hold monthly webinars in conjunction with WeTalkToo on a range of topics throughout the year, and an excellent Employee Assistance Programme (EAP), including access to remote GPs should you wish to discuss any concerns. We’re sorry to hear you didn’t feel able to make use of these services at the time.

5.0

May 5, 2026

Convenient remote work but lacks ongoing support

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very convenient working from home

Cons

Didn’t feel fully supported after training

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 136 - 138 of 17,114 Reviews

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TP Client Support Associate reviews

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High salary and good leadership, but toxic account environment

Lack of mental health support

Convenient remote work but lacks ongoing support

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